Submit a report
This form opens your email app with a prefilled support message. For severe or child safety reports, mark severity as High.
Support
Tell us what happened so we can act.
Use this page for account help, reporting, moderation requests, and urgent safety concerns.
Safety channels
Use the fastest route based on the type of issue:
- In-app Support for profile, chat, and interaction-linked reports.
- Email for documentation and legal follow-up.
- Child Safety page for CSAE policy and handling details.
Note:
Sungay is not an emergency service. If someone is in immediate danger,
contact local emergency authorities.
Urgent child safety reports (CSAE)
If your report involves a minor or suspected exploitation, submit it immediately with as much detail as possible and label it as urgent.